Enterprise AIOps for Event Intelligence & Automation
Help your IT teams understand events, identify business impact, and automate responses with a single enterprise AIOps platform.
One Platform for Complete IT Operations
Intelligence
Bring event intelligence, observability, and automation together on a single platform to simplify IT operations, reduce noise, speed issue resolution, and improve service reliability.
iSense : Simplify, Correlate, Resolve!
Event Collection & Correlation
Collect, ingest, and correlate events across your IT environment to reduce noise, uncover meaningful insights, and accelerate issue resolution.
Automatically collect and ingest events from multiple sources, enrich them with relevant context, and intelligently correlate related events to simplify operations and improve response times.
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Key Features
Automated Event Collection from Multiple IT Sources
Collects events from multiple sources, minimising manual effort and saving time.
Enriched Event Data with Added Context for Decision-Making
Adds valuable context to raw data, empowering quicker and informed decisions.
Correlated Events Across Systems to Identify Business Impacts
Connects related events across systems, identifying impacts on business services.
AI-Driven Root Cause Analysis
Use AI and advanced analytics to identify the root cause of complex incidents with greater speed and accuracy.
Analyse event patterns, uncover hidden relationships, and identify recurring issues before they impact operations. Help IT teams resolve incidents faster while improving service reliability.
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Core Capabilities
Real-Time System Visibility for Faster Issue Detection
Provides real-time insights into system health, enabling faster issue detection.
Historical Trend Analysis to Prevent Recurring Incidents
Identifies recurring issues using historical data, preventing future incidents.
AI-Driven Operational Insights for Smarter Decisions
Transforms operational data into actionable insights to support faster, smarter decisions.
Auto-Remediation
Resolve incidents faster with intelligent auto-remediation that reduces manual effort, minimises downtime, and keeps IT operations running without interruption.
Automatically execute predefined remediation actions based on events, policies, and operational conditions. Resolve recurring issues consistently, improve response times, and free IT teams to focus on higher-value work.
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Platform Capabilities
Automated Issue Resolution for Faster Incident Recovery
Automatically resolve common operational issues using predefined remediation actions.
Policy-Based Remediation for Consistent Operations
Execute remediation based on configurable rules and operational policies.
Accelerate Incident Recovery with Intelligent Automation
Reduce manual effort and restore services more quickly with intelligent automation.
Dashboards & Operational Analytics
Turn operational data into meaningful insights with interactive dashboards that provide complete visibility across your IT environment.
Visualise events, trends, infrastructure health, and business impact through configurable dashboards and operational analytics that support faster, more informed decisions.
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Platform Intelligence
Real-Time Operational Dashboards for Complete Visibility
View live operational insights through interactive dashboards and visualisations.
Operational Analytics for Better IT Decision-Making
Analyse trends, events, and service performance with greater clarity.
Custom Reporting for Business & Operational Insights
Create dashboards and reports tailored to your business and operational needs.
Automation & Workflow Engine
Automate operational workflows across your IT environment to simplify routine tasks, improve consistency, and accelerate service delivery.
Design configurable workflows that connect events, approvals, notifications, and operational actions into seamless automation that reduces manual effort and improves operational efficiency.
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Automation Capabilities
Intelligent Workflow Automation for Faster Operations
Improve operational efficiency by automating repetitive business processes.
Workflow Orchestration Across Systems & Teams
Coordinate actions seamlessly across multiple systems, teams, and workflows.
Configurable Workflows for Every Business Process
Build workflows that efficiently match your operational processes.
Intelligent Noise Reduction
Reduce alert fatigue with intelligent event filtering that helps IT teams focus on the incidents that matter most.
Automatically filter duplicate, related, and low-priority events while prioritising critical alerts based on business impact. Reduce operational noise, improve incident response, and help teams focus on meaningful actions.
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Key Functionalities
Intelligent Noise Suppression to Filter Redundant Alerts
Filters out redundant alerts, keeping your focus on meaningful events.
Event Grouping to Consolidate Related Alerts Efficiently
Consolidates related events into single alerts, reducing alert overload.
Customisable Alert Thresholds for Targeted Event Monitoring
Define event thresholds to filter unnecessary alerts and improve response efficiency.
Predictive Analytics
Turn operational data into predictive insights that help IT teams stay ahead of change.
Detect anomalies, forecast capacity, analyse trends, and predict operational risks to improve planning, reduce disruptions, and keep critical services performing at their best.
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Advanced Capabilities
Proactive Issue Forecasting for Efficient Resource Planning
Detects issues early and predicts resource demands for efficient planning and continuity.
Trend Analysis to Identify Patterns for Better Decisions
Identifies patterns in historical data to improve operational decision-making.
What-If Analysis to Simulate Various Resource Scenarios
Simulates various scenarios to guide better resource and operational decisions.
Smart Collector Agent
Simplify enterprise data collection across your IT environment with a secure, flexible, and centrally managed Collector Agent.
Collect logs, telemetry, and application inventory from Windows and Linux environments through a single, policy-driven data collection layer. Centrally manage collection requirements and extensions to maintain consistent data flow across hybrid IT environments.
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Core Functions
Centralised Agent & Extension Lifecycle Management
Manage agents and extensions from a central platform, including installation, updates, configuration, and operational status.
Policy-Driven Data Collection Across Environments
Define collection requirements through policies and securely apply them across managed systems for consistent and flexible data collection.
Logs, Telemetry & Application Inventory in One Layer
Collect logs, performance data, and application inventory across Windows and Linux systems.
Calculate
Your ROI With iSense
The average iSense customer reduces event noise by 75% in six weeks. Estimate how much you can cut down on event volume, resolve issues faster, and lower your operational costs.
Optimise Your IT Operations
With iSense Integrations
With iSense integrations, you have the freedom to choose from a wide range of out-of-the-box options or customise them to perfectly fit your unique IT environment. This flexibility ensures that your IT operations are always adaptable to changing needs.
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