BANKING, FINANCIAL SERVICES & INSURANCE
Always-On Operations for Always-On Finance
Keep digital channels available, automate compliance-heavy workflows and serve customers faster.
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Industry
Overview
Banks, NBFCs and insurers depend on 24/7 digital channels, strict audit trails and fast turnaround on loans, claims and service requests.
The Challenge
Legacy systems and manual approvals slow teams down and raise risk.
The CATS4U Approach
CATS4U automates operations end to end while keeping every action traceable.
How CATS4U Helps
Resilient digital channels
Detect and fix issues in core banking, payment and policy systems before customers are affected.
Faster, compliant workflows
Automate onboarding, KYC, loan and claims processes with approvals and audit trails built in.
Better customer experience
Give relationship managers and service teams one view of each customer.
PRODUCTS FOR BFSI
Targeted Solutions for BFSI
iServe
Run IT service management across branches, data centres and digital channels, with SLA tracking, change control and audit-ready records.
iSense
Monitor core banking, payment gateways and policy systems with AIOps. Catch anomalies early and automate recovery to protect uptime and transactions.
iProcess
Automate account opening, KYC, loan approvals and claims processing with rule-based workflows that ensure consistency and compliance.
iCustomer
Manage leads, policyholders and account holders in one CRM, with a full history of products, interactions and service requests.
iDashboard
Give leadership and risk teams real-time views of operations, service levels and business KPIs across branches and channels.
AI Craft
Build no-code AI agents that answer account and policy queries, guide customers through applications and hand off to agents when needed.
ProWatch
Track productivity and secure devices across branches and remote teams, with visibility that supports data-driven workforce planning.
FinOps
Digitise trade finance end to end. Handle letters of credit, guarantees and trade documents through secure digital workflows, with real-time visibility for banks, corporates and their partners.
ProVault
Protect privileged access to core banking, payment and policy systems with zero-knowledge encryption, role-based team access and real-time monitoring that supports audits.
